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How To Make Sure Your Virtual Assistant Never Leaves You

This week’s question from “Wednesday’s Unplugged with Yvette ” comes from an entrepreneur who wishes to remain anonymous.

Question:

How do I keep my virtual assistant motivated and happy to work for me for the long term?

Answer:

This is an excellent question and one that I get asked all the time.

We all know it can be hard to motivate ourselves – now motivating other people, and inspiring the people that are supporting you to work together towards reaching our dreams can be even trickier.

So, a few years ago while I was doing my masters, I took a fancy organizational and behavior process psychology course. And in the process, I found out that money may not always be the No. 1 motivator for a person.

Say WHAT?! Money doesn’t make for loyal workers?!

Yup, that’s exactly what I said. Throwing money at them may make them stay, but it won’t make them loyal.

And, the other discovery was everyone is motivated by many different things. And this is where things can get even trickier.

So, assuming the people supporting you are getting paid well for their services and they are doing a fantastic job, here are just a few possible motivators to help them remain loyal and more productive:

  • Offer a kind word of praise: “Good job.” “That looks great!” “So glad to have you on my team.” Or, “Thanks, Mary.”
  • Provide flexible hours
  • Give them unexpected gifts
  • Drops hints that their job is secure
  • Make sure their skills and talents are aligned with the job description
  • Always provide a clear description of the tasks you are delegating
  • Make sure you provide the proper resources for them to do their jobs
  • Give them the opportunity to learn new skills when applicable
  • From time to time ask them for their input or tell them you welcome their ideas
  • Always allow them to do what they are good at (no micro-managing or ruling with an iron fist allowed)

When you tap into the people supporting you motivators you can get a whole lot more work out of the people who are enjoying the work that they are doing than those who aren’t.

So, try to act on these motivators each day. Your job though is to do some detective work and as you get to know your VA and team better, pay close attention to what makes them tick.

Honestly, the bottom line is you want to treat people the way you want to be treated, respect them, their abilities and over time you’ll discover what will really keep them motivated and working for you for years to come.

4 Comments

  1. Thank you for this article…I am looking into hiring my first VA and need all the advice I can get. I totally agree with what you are saying especially about giving people praise. We often spend most of our time pointing out all of the errors and corrections that need to be made in someone’s work instead of pointing out all the things that they did right. Great post Yvette, keep em’ coming! 🙂

  2. Yvette!! Thank you so much for this article!!! LOVED IT!!

  3. Good stuff!

  4. This article reminds me of a recent article in Inc. magazine that I read the other day about creating a culture with your business so you’ll attract the “right” employees to your team. I think providing that culture / unique and specific working environment along with praise / overall friendliness is a great way to ensure a long-lasting commitment from employees. Nice article!
    -Brittni

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